Privacy Policy

Last updated: March 7, 2026

At NueForm™, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our form-building platform.

Information We Collect

  • Account information: When you create an account, we collect your name, email address, and authentication credentials.
  • Form data: We store the forms you create and the responses submitted to those forms on behalf of you and your respondents.
  • Usage data: We collect information about how you interact with our service, including pages visited, features used, and actions taken.
  • Device information: We may collect browser type, operating system, and device identifiers for analytics and security purposes.

How We Use Your Information

  • To provide and maintain the NueForm™ service, including form creation, response collection, and analytics.
  • To communicate with you about your account, respond to support requests, and send service-related notices.
  • To improve and develop new features based on aggregated, anonymized usage patterns.
  • To protect against fraud, abuse, and unauthorized access to our service.

Information Sharing

  • We do not sell, rent, or trade your personal information to third parties.
  • We may share data with service providers who assist in operating our platform (e.g., hosting, email delivery, payment processing). These providers are contractually bound to protect your data.
  • We may disclose information if required by law, regulation, or legal process.
  • Form responses are shared with the form creator as part of the core service functionality.

Data Retention

  • We retain your account data for as long as your account is active.
  • Form responses are retained until deleted by the form owner or upon account termination.
  • After account deletion, we remove your personal data within 30 days, except where retention is required by law.

Security

  • We implement industry-standard security measures including encryption in transit (TLS) and at rest.
  • Access to user data is restricted to authorized personnel on a need-to-know basis.
  • We regularly review and update our security practices. For more details, see our Security page.

Your Rights

  • Access: You can access and download your data at any time through your account settings.
  • Correction: You can update your account information at any time.
  • Deletion: You can request deletion of your account and associated data.
  • Portability: You can export your forms and response data in standard formats.
  • If you are located in the EU/EEA, you may have additional rights under GDPR, including the right to object to processing and the right to lodge a complaint with a supervisory authority.

Cookies

  • We use essential cookies required for authentication and core functionality.
  • We use analytics cookies to understand how our service is used. You can opt out of non-essential cookies through your browser settings.
  • We do not use advertising or tracking cookies.

Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email.
  • Your continued use of the service after changes take effect constitutes acceptance of the updated policy.

Contact

  • If you have questions about this Privacy Policy or our data practices, please contact us at privacy@nueform.io or visit our Contact page.

Questions? Contact us