Types de questions de notation

Rating

Collect feedback using clickable shape icons on a scale from 1 to N. The respondent clicks or taps a shape to set their rating.

Type identifier: rating

Properties

Property	Type	Description	Default
`steps`	number	The number of rating shapes to display (also settable via `max`).	`5`
`max`	number	Alternative to `steps` -- the maximum rating value. `steps` takes precedence if both are set.	`5`
`shape`	string	The shape of the rating icons. Options: `star`, `heart`, `thumb`, `crown`, `lightning`.	`star`

Shape Options

Shape	Icon	Description
`star`	Star	Classic 5-star rating.
`heart`	Heart	Heart-shaped icons for preference/love ratings.
`thumb`	Thumbs Up	Thumbs-up icons for approval ratings.
`crown`	Crown	Crown icons for premium/royalty ratings.
`lightning`	Lightning Bolt	Lightning bolt icons for energy/excitement ratings.

Interaction

The respondent clicks or taps a shape to select a rating.
Hovering over a shape previews the selection (all shapes up to and including the hovered one are highlighted).
Clicking a shape auto-advances to the next question.

Validation

If required is true, the respondent must select a rating.

Logic Jump Operators

equals, not_equals, greater_than, less_than, greater_than_or_equals, less_than_or_equals, is_answered, is_not_answered

Answer Format

The answer is stored as a number (the selected rating value, 1 to N) or null if unanswered.

Quiz Mode Scoring

Rating is a scorable question type:

Knowledge Quiz: Set correctAnswers with the expected rating value as a string (e.g., ["4"]).
Lead Qualification: Set choiceScores with rating values as keys (e.g., { "1": 0, "2": 5, "3": 10, "4": 15, "5": 20 }).
Match Quiz: Set choiceOutcomes mapping rating values to end screen IDs.

The rating shapes are fully styled through the theme system. You can customize their appearance using the .fc-rating-icon CSS selector.

Opinion Scale

A numeric scale where respondents select a value within a configurable range. Optional labels at the left, center, and right positions help convey the meaning of each end of the scale.

Type identifier: opinion_scale

Properties

Property	Type	Description	Default
`min`	number	The minimum value on the scale.	`1`
`max`	number	The maximum value on the scale.	`5`
`labels`	object	Optional labels displayed at the edges and center of the scale.	None
`labels.left`	string	Label for the minimum end of the scale (e.g., "Not at all likely").	None
`labels.center`	string	Label for the center of the scale (e.g., "Neutral").	None
`labels.right`	string	Label for the maximum end of the scale (e.g., "Extremely likely").	None

Common Scale Ranges

Range	Use Case
1-5	General satisfaction, agreement scales
1-7	Likert scale
1-10	Detailed feedback, likelihood assessments
0-10	NPS-style (though the dedicated NPS type is preferred for NPS)

Interaction

The scale displays as a row of numbered buttons.
The respondent clicks a number to select their rating.
The selected number is highlighted with the accent color.

Validation

If required is true, the respondent must select a value.

Logic Jump Operators

equals, not_equals, greater_than, less_than, greater_than_or_equals, less_than_or_equals, is_answered, is_not_answered

Answer Format

The answer is stored as a number (the selected scale value) or null if unanswered.

Quiz Mode Scoring

Opinion Scale is a scorable question type:

Knowledge Quiz: Set correctAnswers with the expected value.
Lead Qualification: Set choiceScores mapping each scale value to points.
Match Quiz: Set choiceOutcomes mapping scale values to end screen IDs.

The scale items can be styled with the .fc-scale-item CSS selector. Labels are positioned automatically based on the scale width.

Net Promoter Score (NPS)

The standard Net Promoter Score question, always using a 0-10 scale. Used to measure customer loyalty and satisfaction.

NPS Question — A Net Promoter Score (NPS) question.

Type identifier: nps

Properties

Property	Type	Description	Default
`labels`	object	Optional labels for the scale.	None
`labels.left`	string	Label for the 0 end of the scale (e.g., "Not at all likely").	None
`labels.center`	string	Label for the center of the scale.	None
`labels.right`	string	Label for the 10 end of the scale (e.g., "Extremely likely").	None

Fixed Scale

The NPS question type always uses a 0-10 scale. The min and max values are fixed and cannot be changed. This aligns with the standard NPS methodology.

NPS Score Categories

NPS responses are categorized as follows:

Score	Category	Description
0-6	Detractors	Unhappy customers who may discourage others.
7-8	Passives	Satisfied but unenthusiastic customers.
9-10	Promoters	Loyal enthusiasts who will refer others.

The NPS score for your form is calculated as: % Promoters - % Detractors.

Interaction

Displays as a row of 11 numbered buttons (0 through 10).
The respondent clicks a number to select their score.
The selected number is highlighted.